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Videos
Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Videos
Ebook
8.17.2023
Driving Efficiency In Today's Environment
Join us for a webinar with CEO Jim Gochee and COO Ken Gavranovic as they discuss how Blameless customers are leveraging a new paradigm for incident response to improve operational efficiency.
Videos
Ebook
4.7.2023
The New Reliability
In this talk, Blameless’s Emily Arnott discusses The New Reliability, which is based on product health, customer happiness, and socio-technical resilience.
Videos
Ebook
2.21.2023
Integrating Blameless with Opsgenie
Assemble the right team for incident management fast with the new bidirectional integration of Blameless and OpsGenie. Blameless's Aaron Lober, Paul Chu, and Nicolas Philip show you how to seamlessly connect your alerting and service registry to your incident response processes.
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Videos
Ebook
1.18.2023
How to Talk to Your Executive Leadership Team About Reliability
Product reliability requires investment from all areas of the business. Technology leaders must effectively communicate the implications of service reliability to the rest of the organization. As a leader, how do you prove that a more reliable product is critical to success? Experts from BetterCloud, Machinify and Blameless come together to discuss how to talk to your executive leadership team about reliability in this webinar.
Videos
Ebook
12.13.2022
How to Design An Effective Incident On-Call Program
Join Thai Wood and Matt Davis as they discuss building an effective incident on-call program by looking at all angles from the socio-technical complexities to training, policies, and learning from incidents.
Videos
Ebook
12.13.2022
What's difficult about incident severity
In this episode, Lauren Caliolio, Director of Reliability Engineering at Nike, and Cat Sewel, Director of Engineering at Nubank, join Matt Davis and Kurt Andersen from Blameless to give the proper severity to the topic of incident severity. Incident management always begins with prioritizing and triaging based on the incident’s impact. Judging that impact isn’t trivial! Join our panel as they break down the nuances and details of incident severity.
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Videos
Ebook
11.21.2022
Mastering the Blameless Retrospective (Postmortem)
When an incident is resolved, the learning has just begun. Blameless Incident Retrospectives help you improve your system based on each and every incident. Our seamless logging process makes it easy to gather information, and integration with ticketing services help you track follow-up tasks that emerge. Learn how in this video.
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Videos
Ebook
11.21.2022
Incident Communications Using CommsFlow™ in Blameless
One of the biggest potential interruptions to incident management is needing to communicate with management, customers, and other stakeholders. Blameless CommsFlow makes it easy, with predetermined messages sent to specific groups at customizable incident triggers, like incident status changes. See how it all works in this video.
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Videos
Ebook
11.21.2022
Manage Incidents in Slack with Blameless
Don't want to jump between apps to manage your incident as it develops? Blameless keeps your engineers focused by allowing you to manage everything from Slack. See how the Blameless SlackBot brings responders through all the tasks for their roles in this video.
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Videos
8.17.2023
Driving Efficiency In Today's Environment
Join us for a webinar with CEO Jim Gochee and COO Ken Gavranovic as they discuss how Blameless customers are leveraging a new paradigm for incident response to improve operational efficiency.
Videos
4.7.2023
The New Reliability
In this talk, Blameless’s Emily Arnott discusses The New Reliability, which is based on product health, customer happiness, and socio-technical resilience.
Videos
2.21.2023
Integrating Blameless with Opsgenie
Assemble the right team for incident management fast with the new bidirectional integration of Blameless and OpsGenie. Blameless's Aaron Lober, Paul Chu, and Nicolas Philip show you how to seamlessly connect your alerting and service registry to your incident response processes.
Videos
1.18.2023
How to Talk to Your Executive Leadership Team About Reliability
Product reliability requires investment from all areas of the business. Technology leaders must effectively communicate the implications of service reliability to the rest of the organization. As a leader, how do you prove that a more reliable product is critical to success? Experts from BetterCloud, Machinify and Blameless come together to discuss how to talk to your executive leadership team about reliability in this webinar.
Videos
12.13.2022
How to Design An Effective Incident On-Call Program
Join Thai Wood and Matt Davis as they discuss building an effective incident on-call program by looking at all angles from the socio-technical complexities to training, policies, and learning from incidents.
Videos
12.13.2022
What's difficult about incident severity
In this episode, Lauren Caliolio, Director of Reliability Engineering at Nike, and Cat Sewel, Director of Engineering at Nubank, join Matt Davis and Kurt Andersen from Blameless to give the proper severity to the topic of incident severity. Incident management always begins with prioritizing and triaging based on the incident’s impact. Judging that impact isn’t trivial! Join our panel as they break down the nuances and details of incident severity.
Videos
11.21.2022
Mastering the Blameless Retrospective (Postmortem)
When an incident is resolved, the learning has just begun. Blameless Incident Retrospectives help you improve your system based on each and every incident. Our seamless logging process makes it easy to gather information, and integration with ticketing services help you track follow-up tasks that emerge. Learn how in this video.
Videos
11.21.2022
Incident Communications Using CommsFlow™ in Blameless
One of the biggest potential interruptions to incident management is needing to communicate with management, customers, and other stakeholders. Blameless CommsFlow makes it easy, with predetermined messages sent to specific groups at customizable incident triggers, like incident status changes. See how it all works in this video.
Videos
11.21.2022
Manage Incidents in Slack with Blameless
Don't want to jump between apps to manage your incident as it develops? Blameless keeps your engineers focused by allowing you to manage everything from Slack. See how the Blameless SlackBot brings responders through all the tasks for their roles in this video.
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Agero
Agero’s Incident Management Is “Invincible” with the Help of Blameless Automation
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Citrix, Greenlight, and Incognia
Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
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Machinify
Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
Read more
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use the calculator"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI + the simplistic configuration wizards that they have for setting up integrations and to get up and running in commanding your first incidents. The product is straight forward and easy to use and it keeps folks working inside the tools that they are used to using on a day-to-day basis."
Chisel M.
Senior Core Infrastructure Engineer, Zoopla
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