Efficient Incident Management Redefined

Track incidents while guiding the work of your responders. Blameless lets engineering teams easily collaborate in Slack or Microsoft Teams as they restore service and prevent future outages.

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The customers embracing Blameless Incident Management

“With Blameless running the automation for incident management, our response to critical issues is now stronger than ever!

Ethan Cohen, Senior SRE Manager

High Performer Mid-market - Blameless Images

High Performer Summer - Blameless Images

Empower your team to build active resilience

Spend less time on incidents

Blameless gives engineering & operations leaders a customizable framework, to align their teams on a streamlined incident response process.

App mockup of various functions - Blameless Images

Keep your friends in the loop

Use custom, automated communication workflows to keep every stakeholder, across your company and your customer base informed every step of the way.

Keep your engineers innovating

Set SLIs, SLOs, and Manage error budgets in Blameless. Then activate your automated incident response process when it's time to protect customers.

Build stronger teams and better software

Leverage rich incident data to guide your engineering investments and reduce repeat incidents. Then apply meaningful retrospectives to spread tribal knowledge and enhance your teams culture.

Driving down the high costs of incident coordination with standardization, and automation across tools

Improve reliability without sacrificing development velocity

45 hours

saved per month on incident resolution

10X

faster incident resolution

3 hours

saved completing each post mortem

faster, safe deployments

43%

reduction in critical incidents

How much are incidents costing you?

Incident Calculator

Stop reacting to incidents and start managing reliability

Blameless combines automated incident response with reliability management tools to help engineering teams reduce the impact of incidents. Detect problems early, initiate response faster, resolve incidents in less time at a lower cost, and capture the learnings necessary to prevent problems from reoccurring.