What's difficult about incident severity?

Kurt Andersen is a practitioner and an active thought leader in the SRE community. He speaks at major DevOps & SRE conferences and publishes his work through O'Reilly in quintessential SRE books such as Seeking SRE, What is SRE?, and 97 Things Every SRE Should Know. Before Blameless, Kurt was a Sr. Staff SRE at LinkedIn, implementing SLOs (reliability metrics) at scale. Kurt is a member of the USENIX Board of Directors and part of the steering committee for the world-wide SREcon conferences.

Matt is a Sr. Infrastructure Engineer at Blameless. His expertise brings to bear a variegated background including data-center operations, storage hardware and distributed databases, IT security, site reliability, support services, observability systems, and techops leadership. He has a passion for exploring the relationships between the artistic mind and operating distributed software architectures.

Lauren is a non-traditional technology professional with 15 years of experience working within systems administration, emergency medical services, and site reliability engineering. She currently works as a director of reliability engineering. When she’s not working, you can find her riding the ambulance, knitting, and playing the piano poorly.

Cat is a technology leader specializing in lean-inspired, data-informed coaching for technology organizations. She is passionate about increasing diversity in STEAM as a means of creating possibilities for a more equitable human future based on generative institutions. In her leisure time, Cat enjoys making jokes about Bitcoin, hiking, and reading feminist literature.