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Resources

Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
Ebook
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2.22.2024

How to Comply With the SEC’s New Cybersecurity Rule

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Blog
Ebook
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2.21.2024

NIST Incident Response Steps & Template

Explore the NIST incident response framework, its phases, and key recommendations for establishing a robust incident response plan.
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Blog
Ebook
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2.15.2024

The Power of Building a Blameless Culture in IT Operations

A blameless culture is one where mistakes are not met with punishment or finger-pointing but are instead viewed as opportunities for learning and improvement.
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Customer Stories
Ebook
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2.13.2024

LeoLabs

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Videos
Ebook
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2.13.2024

From New Relic to AWS: Secrets of creating a blameless culture

We are excited to feature our COO Ken Gavranovic, with his rich experience at New Relic, Cox, and Web.com, our CEO Jim Gochee, who brings insights from his time at Apple and New Relic, and Lee Atchison, a seasoned expert from New Relic, Amazon, and AWS.
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Blog
Ebook
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2.1.2024

Getting Buy-in from Management on Reliability Investments

Looking to convince management that reliability should be a priority for resource investment? Check out our guide to presenting a compelling argument.
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Videos
Ebook
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1.30.2024

Fireside Series: The secret to being a successful change agent in IT Operations

Are you tired of putting out the same fire day after day? You're not alone. Engineering leaders from every industry are working tirelessly to evolve their approach to incident management and IT Operations. Each installment of our Fireside Series is a conversation with one of your peers. We'll get under the hood of their team's strategy for building and operating some category-defining products. Then, we'll use their experiences to build and expand a roadmap for how you can lead your own company's operational evolution. For our first exclusive fireside chat, we welcome Trustengine's Devon Lash. Devon has been at the very front of Trustengine's efforts to overhaul incident management. He'll be joined by Blameless' Chief Reliability Officer, Lee Atchison, a luminary in the field of cloud computing and system reliability. Together, they'll explore Devon's experience as a change agent within Trustengine. They'll discuss strategies for turning traditional incident response on its head and how to coax people into adopting methods on the cutting edge. Join us for this conversation that promises to provide practical insights, strategies, and inspiration for anyone looking to elevate their approach to incident management and become effective change agents in their organizations.
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Blog
Ebook
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1.25.2024

Blameless CommsAssist - 3 Tips on Making Incident Communication Easy

Make incident communication easier than ever before with Blameless CommsAssist! Here's 3 tips to get the most from our new tool.
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Ebooks
Ebook
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1.23.2024

Preventing Burnout with Reliability Practices

See how to get ahead of burnout by using core concepts of SRE in this eBook!
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Blog
Ebook
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1.16.2024

The Catchpoint 2024 SRE Report - Five Key Takeaways

Want to see the latest trends and developments in SRE? Check out the Catchpoint 2024 SRE report, and read our analysis of five key takeaways!
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Customer Success Stories

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

F500 Retailer

F500 Retailer Saves Multiple Hours per Incident with Blameless
Read more

Vital

Vital Safeguards Patient Experience with Blameless
Read more

Iterable

Iterable sees a 43% reduction in critical incidents with Blameless
Read more
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