Download the Complete Guide to Incident Management
This eBook breaks down what to do when things go wrong. You'll learn:
- What to do in the heat of an incident
- How to prepare for incidents by building resources
- How to learn from incidents to become more resilient and robust
Automated Incident Response
Address incidents confidently as Blameless initiates task assignment, centralizing context, and capturing event data in real-time, so that you stay focused during critical moments.
Resolve Incidents in a Single Location and Reduce Cognitive Load
For every new incident, Blameless manages checklists, runbooks, and configurations that set you up for success. The events timeline auto-syncs with commands from your comms tool. Eliminate context switching between logistics and incident resolution.
View best practices for effective incident management
Access Real-Time Data During Incidents and Save Relevant Data for Your Retrospectives
Whatever you use to capture performance analytics, Blameless surfaces the most important information for investigating an incident straight from your observability and monitoring tools, such as error logs, infrastructure data, and details on customer impact. It’s also easy to add context by attaching labels, text notes, and images to an incident.
Analyze incidents better with the right metrics
Stick With Your Fave Tools and Let Blameless Coordinate in the Background
Blameless integrates with Slack, MS Teams, PagerDuty, Statuspage, JIRA, and other tools, interceding as a middleman assistant. One-line commands and emoji reactions in your comms tool trigger Blameless to update incidents automatically.
Discover our full list of integrations
Before Blameless it would take 5-10 minutes to get the right people on an incident. Now it’s as fast as 1 minute.
John Shuping, Director of Site Reliability Engineering
View the Case Study