How are you doing with service reliability? How well are teams responding to and resolving incidents? What are your MTTx metrics and how efficient is your process?

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How are you doing with service reliability? How well are teams responding to and resolving incidents? What are your MTTx metrics and how efficient is your process?
How are you doing with service reliability? How well are teams responding to and resolving incidents? What are your MTTx metrics and how efficient is your process?

Speakers

Paul Chu

Customer Success Manager, Blameless
Customer Success Manager
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Paul Chu

Customer Success Manager, Blameless
Paul provides technical walkthroughs and educates users on SRE best practices. Previously, Paul was in a similar space at IBM, providing incident management in Cyber Security.

Video Description

How are you doing with service reliability? How well are teams responding to and resolving incidents? What are your MTTx metrics and how efficient is your process?

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