Introducing New CommsFlow™ Keep All Stakeholders Updated As Incidents Progress

Communication can make or break the effectiveness of a team responding to an incident. On-call needs to know real-time status updates plus all relevant tasks. Support, customer success and functional owners across the business need assurance that it’s being handled. Blameless’ new powerful CommsFlow™, core to the platform, is designed to operate timely, context-rich and automated communications, from start to completion. The lift becomes much lighter, everyone is updated, and most importantly, engineers have time to focus.