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What's difficult about incident command?

Description

In this episode, Alyson van Hardenberg, Engineering Manager at Honeycomb.io, and Varun Pal, Staff SRE at Procore, talk to Matt Davis and Jake Englund from the Blameless team. Find out how their engineering orgs pick an incident commander. What type of technical knowledge should this person have about an incident? And does it take a certain type of personality to excel as incident commander? Register to watch the full conversation!

Speakers

Matt Davis

Staff Infrastructure Engineer, Blameless

Matt Davis

Staff Infrastructure Engineer, Blameless
Matt is a Sr. Infrastructure Engineer at Blameless. His expertise brings to bear a variegated background including data-center operations, storage hardware and distributed databases, IT security, site reliability, support services, observability systems, and techops leadership. He has a passion for exploring the relationships between the artistic mind and operating distributed software architectures.
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Jake Englund

Sr. Site Reliability Engineer, Blameless

Jake Englund

Sr. Site Reliability Engineer, Blameless
Jake has an insatiable curiosity for learning about how complex systems work. Ever since his serendipitous introduction to SRE, Jake has been fascinated by the unique challenges and innovative solutions which come with scaling web services by orders of magnitude. In his spare time, he enjoys video and tabletop games, dancing, and cooking.
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Alyson van Hardenberg

Engineering Manager, Honeycomb.io

Alyson van Hardenberg

Engineering Manager, Honeycomb.io
Engineering manager at Honeycombio. Mother, gardener, baker, potter,🇨🇦, she/her. Find me on Twitter: @akvanh.
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Varun Pal

Staff Site Reliability Engineer, Procore

Varun Pal

Staff Site Reliability Engineer, Procore
Varun has over 16 years of experience with designing and engineering solutions. Currently he sits on the Cloud Platform Engineering Team at Procore Technologies where he's scaling systems using Kubernetes on AWS. His expertise lies in working with large engineering teams and designing scalable solutions, especially on a global scale.
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