How to Champion SRE Investment to Different Levels of Leadership
Reaching higher levels of the organization is essential to achieving broader adoption of SRE. Without the right buy-in even if parts of SRE are rolled out, behaviors will regress. How then do you get this support? It starts with finding out the incentives needed by key levels of leadership and how to effectively speak to those. It also requires listening to the resistance to SRE adoption, and then effectively address that resistance with reason and metrics. In this talk, I share how to persuade the right level of leadership so that an organization can progress the adoption of SRE through key stages. I provide case studies of how real companies have succeeded or failed with their SRE adoption. This talk aims to equip the audience with the tools to promote SRE adoption through a grassroots/bottoms-up approach.
Lyon Wong is the CEO and Co-Founder of Blameless, provider of an end-to-end Site Reliability Engineering (SRE) platform for modern software engineering teams. Lyon leads the strategic direction for the company, strives to deliver a superior product experience for customers, and oversees a healthy culture and work environment for all employees.
Christina is advisor for the Blameless Executive Team. She's passionate about the interpersonal dynamics that make SRE successful. She's been a speaker at SRECon, Twitter SRE Meetup, and her article has been featured on the front page of Hacker News.