Spring is here! We have rain! We have flowers! We have allergies! We also have some of the most exciting Tweets, content, and events happening in the SRE and resilience engineering community this month.
Resilience in Action, Episode 6: Our podcast, Resilience in Action, is back! Host Kurt Andersen speaks with Todd Underwood, ML SRE Lead and Pittsburgh Site Lead for Google.
The Mightiest Monolith: Robert Barron writes what modern developers, DevOps practitioners and Site Reliability Engineers can learn from the Space Shuttle program.
Give it a whirl
Here are the improvements we’d love to highlight about the new Blameless bot:
Updated Incident Summary: The incident summary has been updated to display a more concise rundown. The new summary has improved UX/UI design and shares the incident summary, severity, status, and type as well as timestamps and the people involved.
Automated shortcut message: As you can see above, we also added a message that gives users access to documents and shortcuts to help automate commands. This lowers the toil for responders.
Incident help suggestions: When launching a new incident, the Blameless bot will now provide suggestions for commands. The bot will direct the user to the list of commonly used "slash" commands and provide a link to the web site where the commands are all listed.
Task list enhancements: In addition to creating an expanded checklist, we’ve also allowed tasks to be checkmarked within the Slack UI for a smoother user experience. To limit the noise within the Slack channel, now only task owners can see their assigned tasks. When creating a new task, it will appear to the owner in readable format and updates the person’s main task list.
Lastly, rather than change task status from a drop down, tasks are crossed off as they are complete. This makes the previous Blameless commands “_mark task as pending” and “/blameless complete task” irrelevant. Instead, users should use the command “/blameless show tasks” and cross off completed items from the checklist that appears after the command.