Resources

Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Blog
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9.15.2023

Mastering Incident Resolution: Process and Best Practices

Explore effective incident resolution strategies and processes for streamlined problem-solving and improved operations.
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Blog
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9.15.2023

Implementing Zero Trust: A Practical Guide

Learn step-by-step strategies for successful zero trust implementation in your organization.
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Blog
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9.14.2023

What’s the Difference Between an Agile Retrospective and an Incident Retrospective?

It's always important to retrospect, whether it's the latest outage or the latest sprint. This blog breaks down how to analyze both.
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Videos
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9.1.2023

Retrospectives Reimagined

Join COO Ken Gavranovic and author of Architecting For Scale Lee Atchison, August 31th at 10 am PST for a live webinar with as they discuss the blueprint for high-performing engineering teams to maximize the value of retrospectives.
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Blog
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8.30.2023

Why the Blameless Mission Matters Today

Blameless was founded over 5 years ago, but our mission of bringing reliability excellence to everyone is more important today than ever before.
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Blog
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8.28.2023

Continuous Deployment vs. Delivery | Differences Explained

Curious about continuous deployment vs delivery? We explain what each is, what happens in each step, and their importance in the DevOps lifecycle.
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Blog
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8.28.2023

A Practical Guide to Incident Communication

Best practices for clear and timely incident communication. Empower your team with a plan for successful incident response.
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Blog
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8.28.2023

Incident Management KPIs | Choosing Metrics that Matter

Wondering about incident management KPIs? We explain what incident management metrics are, how to track them, and what to do with the information.
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Blog
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8.28.2023

What is MTTR? The Different Meanings Explained

Curious about MTTR? We explain what the mean time to recovery is, why it matters to your development team, and how to reduce it.
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Blog
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8.22.2023

The Iceberg of Engineering Incident Costs

We know incidents are costly, but how costly are they? Many of the most substantial costs are lurking beneath the surface. We break down hidden incident costs, including brand damage, burnout, and opportunity costs.
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Customer Success Stories

BetterCloud

BetterCloud Reduces Customer Churn by 10% and Everyone Uses Reliability Data from the Board Down
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RevOps

RevOps Says Reliability Is Critical to Their Success and Blameless Helps Them Scale Quickly
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Under Armour

Blameless saves Under Armour's incident commander from stressful toil by automating dozens of manual processes in incident response.
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Machinify

Machinify gets "tremendous value" from Blameless, responds to incidents confidently with universal insight on service reliability
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