Building a Culture of Continuous Improvement

Do your teams perform postmortems well?

If you answered “no” to that question, your team is missing out on an effective tool for driving positive organizational change. Without postmortems crucial insights can be missed which can result in repeated outages which can damage customer trust.

In this talk we will discuss the elements of an effective postmortem and the challenges faced while defining the process. We will introduce concrete methodologies that alleviate the cognitive overhead and emotional burden of doing postmortems.

What you'll learn

  • Ownership
  • Context & key details
  • On time completion
  • Follow up action items tracked to completion
  • Blameless language
  • Referenceability

Trusted by leading innovators

  • Home Depot
  • Optimizely
  • Digital Ocean
  • Tenable
  • Procore

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