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Ebook

The Comprehensive Guide on SLIs, SLOs, and Error Budgets

What each of these essential metrics are and how to implement them successfully in your organization.

The Comprehensive Guide on SLIs, SLOs, and Error Budgets

What each of these essential metrics are and how to implement them successfully in your organization.

Download the eBook

Summary

What each of these essential metrics are and how to implement them successfully in your organization.

1. The speed/reliability compromise

2. What’s the difference between SLIs, SLOs, and SLAs?

3. Creating SLIs that match your users’ journey

4. Culture matters when adopting SLOs

5. Culture matters when adopting SLOs

6. Stakeholders for SLO adoption: how to get everyone on board

7. Creating your SLOs

8. Determining error budgets and error budget policies

9. Building a long-term process for operationalizing SLOs

10. Advanced SLO practices

11. SLOs: two case studies

12. How Blameless adopted SLOs

13. How SLOs support the SRE lifecycle

14. The Blameless difference: agnostic & collaboration-driven

“We started using Blameless about a year ago, and transformative is the only way to describe it. There’s not one person on our team that is pulled into an incident and doesn’t know what to do and where to go and how to solve it.”

David Levinger, VP Cloud Optimization, Machinify

"I have less anxiety being on-call now. It’s great knowing comms, tasks, etc. are pre-configured in Blameless. Just the fact that I know there’s an automated process, roles are clear, I just need to follow the instructions and I’m covered. That’s very helpful."

Jean Clermont, Sr. Program Manager, Flatiron

"It’s amazing what Blameless's customer support brings to the table. Our CSM always gives 110%. He goes above and beyond for us in every way possible. We are very comfortable knowing that he is on top of our questions and concerns every day."

Ethan Cohen, Sr. Manager, SRE, Agero

"I love the Blameless product name. When you have an incident, "Blameless" serves as a great reminder to not blame anything or anyone (not even yourself) and just focus on the incident resolving itself."