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How to Invest in Reliability: Top 4 Priorities

Discover ways to properly invest in human capital, process adjustments, technology tools, and team culture.

How to Invest in Reliability: Top 4 Priorities

Discover ways to properly invest in human capital, process adjustments, technology tools, and team culture.

Summary

Discover ways to properly invest in human capital, process adjustments, technology tools, and team culture.

Table of Contents

1. Shared understanding

2. Human capital

3. Process adjustments

4. Technology tools

5. Culture

6. Bringing it all together

"I have less anxiety being on-call now. It’s great knowing comms, tasks, etc. are pre-configured in Blameless. Just the fact that I know there’s an automated process, roles are clear, I just need to follow the instructions and I’m covered. That’s very helpful."
Jean Clermont, Sr. Program Manager, Flatiron
"I love the Blameless product name. When you have an incident, "Blameless" serves as a great reminder to not blame anything or anyone (not even yourself) and just focus on the incident resolving itself."
Lili Cosic, Sr. Software Engineer, Hashicorp
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