As more organizations are reporting that their responsibilities for production performance are “shifting left” ... Blameless is well positioned to be one of the key vendors in this emerging market.
Whenever an SLO is breached, is nearly breached or the breach is imminent, teams must perform blameless root cause analysis. The goal is ... to identify the cause and reduce the probability and/or impact of future recurrence.
Blameless surfaces insights to help teams align on software investments with respect to their impact on customer outcomes, and operationalize site reliability engineering (SRE) best practices.