How is Blameless a Better Alternative than FireHydrant?
Trusted by more than 19,000 responders
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Certified Security: Proudly SOC2 Type 2 certified, ensuring stringent data security standards.
Multi-Bot Capability: With multi-bot, deploy in multiple countries per app or business unit for enhanced localization.
Experienced Leadership: Our leadership team, enhanced in 2022, brings a wealth of experience from multiple IPOs and esteemed companies such as Apple, Cox, Web.com, Unqork, and New Relic.
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Blameless: Elevating Enterprise Reliability Beyond Incident Management
Seamless Integration with Your Preferred Platforms
Inclusive and Accessible Across Your Entire Organization
Automated and AI-Assisted Functionalities for Enhanced Communication
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Real-Time Collaboration and Actionable Insights
Why Do Customers Love Blameless?
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Great integrations across the suite
Blameless integrates across every stage of incident management and post-incident improvement.
“Blameless is a great tool to tie together our suite of tools and services for fighting incidents. Especially the great Slack integration makes sure I can focus on fighting the incident, and not on setting up tools.”
Verified G2 review
FireHydrant lacks casual user pricing to allow broader collaboration
“Licensing model compels orgs to restrict number of seats which can limit some of the functionality if you dont have a user account. It would be great if it were based on some form of usage, like the # of incidents.”
Verified G2 review
Checklists to guide incident response
Blameless has best-in-class incident response guidance with our role-based checklists
“The best thing I find to be is the checklist of to-do tasks; this helps us ensure that we have done everything required according to our internal protocol to handle a bug.”
Verified G2 review
FireHydrant creates difficult to navigate amounts of noise
“Sometimes notifications or integrations get too noisy, there is tons of information and notifications and it's hard to get the right amount of information/output from it”
Verified G2 review
Dynamic tagging system
Use customizable tags to organize incidents and highlight their unique aspects.
“Tag management is beneficial towards tagging each unique incident for better reporting.”
Verified G2 review
FireHydrant lacks guidance towards best practices
“Personally I like opinionated tools, and so I would enjoy a bit more guidance from the tool.”
Verified G2 review
Meaningful, detailed retrospectives
Automatically gather all the data needed for a productive and insightful retrospective session.
“Tracking events and key points during a production issue is something I've found most useful during retrospective sessions.”
Verified G2 review
FireHydrant doesn’t delineate commands to guide responders
“FireHydrant has many different actions and (Slack) commands supported, but it is difficult to understand which ones are relevant to me as a triage engineer, especially since I am typically on call once every three months.”
Verified G2 review
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