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SRE Leaders Panel: SRE Adoption as Organizational Transformation

Blameless recently had the privilege of hosting SRE leaders Kurt Andersen, SRE Architect at Blameless, Vanessa Yiu, Executive Director, Enterprise Architecture at Goldman Sachs, and Tony Hansmann, Former Global CTO at Pivotal Software, Inc.
Jan 26, 2021
Who Else Wants to Increase Development Velocity?

In this blog post, we'll look at how SRE tightens feedback loops and decreases friction, and how development velocity generates business value.

Jan 25, 2021
Have a Cloud Transition you can be Proud Of

In this blog, we’ll look at how SRE helps with migrating and operating in the cloud, as well as share some tips on how to maximize reliability.

Jan 19, 2021
SREview Issue #9 January 2021

New year, new SRE! We’ve said goodbye to 2020 and hello to 2021. Here’s some of the most exciting Tweets, content, and events happening in the SRE and resilience engineering community so far this year.

Jan 18, 2021
Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia

In a recent industry leaders’ roundtable hosted by Blameless, top experts discussed best practices for responding to incidents, scaling for reliability, and how to engineer with the customer in mind.

Jan 12, 2021
This Is the Most Underappreciated Skill for SREs

It's important to learn what goes into glue work and focus on ways to appreciate those who do it. In this blog post, we’ll highlight some examples of glue work SREs perform: building a common language, forging connections, and establishing culture.

Jan 11, 2021
The Secret of Communicating Incident Retrospectives

In this blog post, we’ll show how to coordinate incident retrospectives across different stakeholder groups, how to cultivate a culture of blamelessness during the process, and how to drive change from key findings

Jan 7, 2021
How Mercari Scales Vision, Culture, & Reliability (日本語)

先日、メルカリのカスタマーリライアビリティプラットフォームのエンジニアリングヘッドであるMohan Bhatkar氏と、Blamelessの共同共同創業者であるAshar Rizqi氏との対談が行われました。そこでは、部門の壁を取り払いつつ規模を拡大する方法、日々直面している刺激的な課題、エンパワーメントの文化を根付かせることなどが語られました。その中から主な洞察や、短く編集した対談の一部をご紹介します。

Jan 5, 2021
Little Known Ways to Better Use Your Error Budgets

In this blog post, we’ll look at how error budgets can help cross-functional teams across the organization such as QA, legal, executives, and more. We’ll also look at ways engineers can use error budgets beyond development planning.

Jan 4, 2021
Modern Operations Best Practices from Engineering Leaders at New Relic and Tenable

In a recent industry leaders’ roundtable hosted by Blameless, top experts discussed how teams can embrace SRE best practices and make cultural shifts towards blamelessness

Dec 17, 2020
How to Cut Cloud Costs for 2021 Using Blameless

In this blog post, I’m excited to share a project that I’m working on to reduce our cloud spend. Let’s take a look at some of the non-outage ways we use Blameless Incident Management to manage, track, and keep a historical record of projects that might have durations of weeks or months, versus nail-biting minutes or hours.

Dec 11, 2020
How I Joined Blameless, Matt Davis, Senior Infrastructure Engineer

There was a rushed stillness in the air. That odd pre-tsunami silence briefly collapsed around us. Then, pandemonium: blasts, screams, horns, cheers... within minutes of each other, Los Angeles had won the World Series and Matt Davis accepted a role as Senior Infrastructure Engineer at Blameless.

Dec 9, 2020
SREview Issue #8 December 2020

It’s the most wonderful time of the year, and to celebrate, here’s your December issue of the SREview! This monthly zine features epic Tweets, content, and events happening in the SRE and resilience engineering community.

Dec 7, 2020
Introducing Blameless Runbook Documentation

Below is a description of Runbook Documentation capabilities, as well as how you can get started with it today.

Dec 2, 2020
Here are the Top Predictions for SRE in 2021

Here’s our two cents: SRE adoption will only continue to grow. Yet, the practice and culture shift, rather than the role, will take priority in 2021.

Nov 30, 2020
What Financial Crises can Teach us about SRE

From Geithner’s experience and research, we can draw parallels between how financial crises can be managed to how we can view SRE as a crisis prevention and response solution within our organizations.

Nov 18, 2020
The Engineer's Guide to Preparing for Black Friday 2020

In this blog post, we’ll cover how to handle a Black Friday that’s unlike any other we’ve seen thus far. We’ll cover how SLO-based alerting, runbooks, and other practices to drive preparedness are crucial for holiday season success.

Nov 17, 2020
How Mercari Scales Vision, Culture, & Reliability

In a recent fireside chat with Mohan Bhatkar, Head of Engineering for the Customer Reliability Platform at Mercari, Inc. sat down with Blameless Co-Founder Ashar Rizqi. They talked about scaling while avoiding silos, exciting day-to-day challenges, instilling a culture of empowerment, and more. Here are their top insights and the lightly edited transcript of their conversation.

Nov 16, 2020
Blameless Book Club: Implementing Service Level Objectives, Part 1

This is is a summary of key topics from Alex’s book, along with thoughts our team had while reading. In this blog post, we’ll cover part one of Implementing Service Level Objectives, “SLO Development.”

Nov 10, 2020
SREview Issue #7 November 2020

We’re drinking Pumpkin Spice Lattes, lighting candles, and wearing flannel. Oh, and reading a bunch of great stuff. Here’s the November issue of SREview! This monthly zine features epic Tweets, content, and events happening in the SRE and resilience engineering community.

Nov 4, 2020
An end-to-end incident in Blameless and PagerDuty

The bi-directional Blameless integration with PagerDuty helps teams add additional automation to their PagerDuty workflows, minimizing the costs of incident coordination.

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