The Blameless Blog
Atlassian JIRA, one of the most popular ticketing systems, allows teams to catalogue incidents, follow-up actions, bugs, stories, and more. As a common tool in any DevOps/SRE operation’s toolchain, JIRA is a key integration at Blameless. Here's how it works.
In this blog post, we’ll break down what software reliability means. We’ll look at how the reliability of your software is perceived, how teams operate to improve reliability, and how to contextualize reliability with customer happiness and cultural lessons.