The Blameless Blog
Activist organizers are in the business of changing minds and behaviors, leading decision-makers and traditional power holders in new directions. Here’s a curated list of their tips and practices that you can use to bolster your company’s transformation efforts.
With the rise of microservices, our systems rely on a complex ecosystem that involves many third-party vendors and tools. Some of the most important tools teams use daily are those for collaboration. So how can we plan for failure in systems outside of our control?
SRE can help ensure that teams are customer-focused, even if the best way forward breaks the rules or requires you to re-write them. Two ways SRE accomplishes this are by fostering a culture of blamelessness and using SLOs to glean insights into the customers’ experience.
In a recent industry leaders’ roundtable hosted by Blameless, top experts discussed best practices for responding to incidents, scaling for reliability, and how to engineer with the customer in mind.
In this blog post, I’m excited to share a project that I’m working on to reduce our cloud spend. Let’s take a look at some of the non-outage ways we use Blameless Incident Management to manage, track, and keep a historical record of projects that might have durations of weeks or months, versus nail-biting minutes or hours.
There was a rushed stillness in the air. That odd pre-tsunami silence briefly collapsed around us. Then, pandemonium: blasts, screams, horns, cheers... within minutes of each other, Los Angeles had won the World Series and Matt Davis accepted a role as Senior Infrastructure Engineer at Blameless.