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Browse through videos, guides, and other educational resources that cover incident management, reliability, team culture, and more.
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Ebook
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10.29.2019

4 Signs Software Reliability Should be Your Top Priority

Thanks to companies like Amazon, Google, Facebook, Netflix, etc., software delivery is transitioning from a novelty to a utility...When feature requests for reliability exceeds 50% of all feature requests, it’s time to focus on reliability first and foremost.
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Blog
Ebook
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1.26.2021

Who Else Wants to Increase Development Velocity?

In this blog post, we'll look at how SRE tightens feedback loops and decreases friction, and how development velocity generates business value.
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Blog
Ebook
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1.5.2021

Little Known Ways to Better Use Your Error Budgets

In this blog post, we’ll look at how error budgets can help cross-functional teams across the organization such as QA, legal, executives, and more. We’ll also look at ways engineers can use error budgets beyond development planning.
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Blog
Ebook
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12.1.2023

4 SRE Golden Signals (What they are and why they matter)

Learn SRE's Golden Signals: 4 key metrics to monitor service health - latency, traffic, errors, and saturation. Enhance performance with system insights.
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Blog
Ebook
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11.21.2019

9 Reliability Talks at AWS re:Invent 2019 that SREs Should Attend

Planning your schedule for AWS re:Invent 2019 but don’t know how to choose between the 3400 sessions? If you are passionate about all things reliability, we’re here to help you sift out the signal from the noise.
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Blog
Ebook
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10.19.2020

3 Ways SRE Can Boost your Business Value

In this blog post, we’ll look at the business value of SRE through customer focus, observability, and efficiency.
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Blog
Ebook
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2.19.2020

5 Surefire Ways to Improve Your Product Reliability with Logging and Automation

Over many years of working with customers, we have come to the conclusion that there are several specific areas of focus where investment in automation can add tremendous value over the long run.
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Blog
Ebook
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6.1.2022

5 Reliability Insights That Immediately Transform Your SRE

Our reliability insights can teach you a lot about your service right out of the box. Here’s five examples of what you can learn.
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Blog
Ebook
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2.9.2021

4 Tips on Preparing for a [Great] Failure

In this blog post, we’ll look at SRE techniques for mitigating the impacts of system failure, including building runbooks, assessing with SLOs, monitoring metrics, and building a blameless culture.
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Blog
Ebook
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2.7.2022

6 Software Reliability Metrics That Matter

Wondering about software reliability metrics? We explain the important metrics you need to track.
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Blog
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3.14.2024

The Role of the SRE in the Incident Management Process

Learn how to create and follow a structured incident management process as a Site Reliability Engineer (SRE) and improve the reliability of your software systems.
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Blog
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2.26.2024

What Is Incident Management in ITIL? Best Practices

Incidents happen, so how do you handle them? We explain incident management, how to prioritize incidents, and the process involved to resolve the incident
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Blog
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2.26.2024

The Ultimate, Incident Postmortem (Retrospective) Template

Here’s the template we use for incident postmortems (retrospectives!) at Blameless. Use this as a checklist for your own organization.
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Blog
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2.26.2024

What is Site Reliability Engineering [Simple Intro to SRE]

Wondering what SRE is all about? We will explain what it is, how it works, why it was developed, and how it can help your organization.
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Blog
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2.26.2024

SRE or SWE? Making the Right Career Choice for You

Uncover the distinctions between becoming a software engineer and a site reliability engineer to make an informed career choice.
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Blog
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2.22.2024

How to Comply With the SEC’s New Cybersecurity Rule

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Blog
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2.21.2024

NIST Incident Response Steps & Template

Explore the NIST incident response framework, its phases, and key recommendations for establishing a robust incident response plan.
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Blog
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2.15.2024

The Power of Building a Blameless Culture in IT Operations

A blameless culture is one where mistakes are not met with punishment or finger-pointing but are instead viewed as opportunities for learning and improvement.
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Blog
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2.1.2024

Getting Buy-in from Management on Reliability Investments

Looking to convince management that reliability should be a priority for resource investment? Check out our guide to presenting a compelling argument.
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1.25.2024

Blameless CommsAssist - 3 Tips on Making Incident Communication Easy

Make incident communication easier than ever before with Blameless CommsAssist! Here's 3 tips to get the most from our new tool.
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Customer Success Stories

Citrix, Greenlight, and Incognia

Top Reliability and Scaling Practices from Experts at Citrix, Greenlight Financial Technology, and Incognia
Read more

F500 Retailer

F500 Retailer Saves Multiple Hours per Incident with Blameless
Read more

Vital

Vital Safeguards Patient Experience with Blameless
Read more

Iterable

Iterable sees a 43% reduction in critical incidents with Blameless
Read more
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Senior Core Infrastructure Engineer, Zoopla
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