The Blameless Blog
Blameless recently had the privilege of hosting SRE leaders Kurt Andersen, SRE Architect at Blameless, Vanessa Yiu, Executive Director, Enterprise Architecture at Goldman Sachs, and Tony Hansmann, Former Global CTO at Pivotal Software, Inc.
Even if you don’t notice, you are executing runbooks everyday, all the time. When you have an incident in your day-to-day operations, you follow a series of ordered and connected steps to solve it. Learn how we use Blameless Runbook Documents and our thoughts while building this feature.
Activist organizers are in the business of changing minds and behaviors, leading decision-makers and traditional power holders in new directions. Here’s a curated list of their tips and practices that you can use to bolster your company’s transformation efforts.
With the rise of microservices, our systems rely on a complex ecosystem that involves many third-party vendors and tools. Some of the most important tools teams use daily are those for collaboration. So how can we plan for failure in systems outside of our control?
SRE can help ensure that teams are customer-focused, even if the best way forward breaks the rules or requires you to re-write them. Two ways SRE accomplishes this are by fostering a culture of blamelessness and using SLOs to glean insights into the customers’ experience.