Navigate Incident Management Like a Pro: MyFitnessPal's Sr. Director of Engineering Shares Insider Strategies with Lee Atchison
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Manage Your Entire Incident Management Process In Microsoft Teams

Blameless Incident Management empowers teams to collaborate, communicate, and streamline incident investigation and resolution, all within the familiar interface of Microsoft Teams, ensuring seamless and efficient incident management.

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THE CUSTOMERS EMBRACING BLAMELESS INCIDENT MANAGEMENT

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"ROCKSTARS AT INCIDENT MANAGEMENT. The easy to use UI and the simple configuration wizards for integrations gets you ready to command your first incidents quickly. The product is straightforward and easy to use, and it keeps folks working inside the tools that they are already using on a day-to-day basis."

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"The easy to use UI and the simple configuration wizards for integrations gets you ready to command your first incidents quickly. The product is straightforward and easy to use, and it keeps folks working inside the tools that they are already using on a day-to-day basis.

ROCKSTARS AT INCIDENT MANAGEMENT
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Efficient Incident Response in Microsoft Teams

Seamless Microsoft Teams Integration:

  • Direct integration with Microsoft Teams allows for immediate incident notification and collaboration within the tools your teams already use.

  • Incident channels are automatically created and managed within Teams, ensuring all communications are centralized and accessible.

Multi-Channel Communication & Enhanced Collaboration

  • Enhance communication through integrated notifications via email, SMS, and status pages, in addition to Microsoft Teams, ensuring all stakeholders are informed promptly.

  • Automatic addition of relevant team members to incident channels ensures that the right people are involved at the right time.

  • Shared runbooks and documentation within Teams channels provide easy access to response protocols and guidelines.

Automated Workflows

  • Configure automated workflows to trigger specific actions based on incident events, such as assigning tasks, notifying team members, and updating incident statuses.

  • WorkFlows adapt in real-time to changes in the incident lifecycle, ensuring continuous and responsive incident management no matter where an incident may take you.

Comprehensive Incident Tracking and Reporting

  • Detailed incident tracking from creation to resolution, with comprehensive reporting capabilities to analyze incident data and identify trends.

  • Post-incident retrospectives and follow-up actions are seamlessly integrated, providing valuable insights and continuous improvement.

How We Uniquely Integrate With Microsoft Teams

Experience the full power of Blameless Incident Management within Microsoft Teams with our intuitive Overview Tab. Our easy-to-use interface allows you to effortlessly update key incident fields such as status, severity, title, description, and incident type—all without leaving Teams or remembering complex commands. 

  • Incident creation
    Creating incidents in Microsoft Teams has never been easier with Blameless. Instantly declare an incident with a few simple commands, in any channel where you are investigating a problem with your team.

  • Incident triage
    Efficiently triage incidents with real-time updates that keep everyone on the same page. Move quickly, with confidence to minimize downtime and customer disruption.

  • Analytics & reporting
    Keep an eye on trends and patterns using Reliability Insights. Utilize detailed dashboards and metrics to identify areas for improvement and enhance overall incident management effectiveness. Make data-driven decisions to continuously optimize your incident response processes.

  • Alert Notifications & Task Assignment
    Stay informed with real-time alert notifications, ensuring your team is always aware of critical issues as they arise. Manage tasks seamlessly within Microsoft Teams, assigning responsibilities and tracking progress to ensure nothing falls through the cracks. Benefit from proactive notifications when incidents stall, allowing you to address delays promptly and keep your incident resolution on track.

  • Integration with Ticketing Systems and Other Tools
    Integrate with ticketing tools like Jira and ServiceNow to keep key systems in sync without ever leaving Teams. Automatically synchronize incidents and tasks, reducing manual data entry and ensuring consistency across your tech stack.

Integrations

Integrates with your favorite tools

Blameless works seamlessly with your current tool stack, allowing you to stay laser-focused on reliability engineering and incident management.
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Teams large and small rely on Blameless

Blameless scales to support reliability at organizations of any size
45 hours
saved per month on incident resolution
10X
faster incident resolution
3 hours
saved completing each post mortem
2X
faster, safe deployments
43%
reduction in critical incidents

What our customers say

Success STories
David Levinger  - Blameless Images
David Levinger
VP Cloud Optimization

We started using Blameless about a year ago, and transformative is the only way to describe it.

- David Levinger
VP Cloud Optimization
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Stephen M. Dick
VP Cloud Engineering

With the help of Blameless, BetterCloud can now accelerate business growth to the next level of scale.

- Stephen M. Dick
VP Cloud Engineering
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John Shuping
Director of SRE

Finding a platform that finally went beyond incident management into SLOs and error budgets drove the decision to choose Blameless.

- John Shuping
Director of SRE
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John Solis
CTO & Co-founder

Blameless really helped us scale. A dedicated IM tool — when everyone knows the process — is key.

- John Solis
CTO & Co-founder
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Ethan Cohen
Senior SRE Manager

With Blameless running the automation for incident management, our response to critical issues is now stronger than ever!

- Ethan Cohen
Senior sre manager

Take the toil out of your incident response