Run meaningful incident retrospectives with postmortem tooling from Blameless
Use incidents as opportunities for continuous improvement with incident retrospective software that helps you identify root cause and mitigate future issues.
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Learn how our customers run blameless retrospectives with Blameless
Read their stories
We started using Blameless about a year ago, and transformative is the only way to describe it. There’s not one person on our team that is pulled into an incident and doesn’t know what to do and where to go and how to solve it.
David Levinger, VP Cloud Optimization, Machinify
"I have less anxiety being on-call now. It’s great knowing comms, tasks, etc. are pre-configured in Blameless. Just the fact that I know there’s an automated process, roles are clear, I just need to follow the instructions and I’m covered. That’s very helpful."
Jean Clermont, Sr. Program Manager, Flatiron
"It’s amazing what Blameless's customer support brings to the table. Our CSM always gives 110%. He goes above and beyond for us in every way possible. We are very comfortable knowing that he is on top of our questions and concerns every day."
Ethan Cohen, Sr. Manager, SRE, Agero
"I love the Blameless product name. When you have an incident, "Blameless" serves as a great reminder to not blame anything or anyone (not even yourself) and just focus on the incident resolving itself."
Lili Cosic, Sr. Software Engineer, Hashicorp
What are Blameless Retrospectives?
The Blameless incident retrospective is a document automatically built as you resolve an incident. Investigate root causes, build up statistical data, track follow-up tasks and spread tribal knowledge across your organization.
What are Blameless Retrospectives?
Blameless retrospectives offer a simple, automation assisted framework for collaboratively investigating root cause, exploring statistical data, creating follow-up actions and spreading tribal knowledge.
Automatically compiled as you work
Every available piece of incident data captured in your messaging app is pulled into the incident timeline automatically. Key events, participants, impacted services, all are organized and displayed using custom tags. Multiple members of your team can then collaborate and edit in real time.
Tailor the retrospective to fit your team
Questions can be required or conditionally required, to support the capture and intake of the most important information for your business. Retrospective questions are fully customizable and can be applied as a template. This provides structure to help the team know how to complete the retro and ensures that all the data captured in your retro is fully reportable.
Get to the root cause of what went wrong
Holistically explore all the factors contributing to an incident, from technical errors to infrastructure limits to constraints on your team. The retrospective template funnels you towards an exploration of every critical factor, while the ability to leave async comments ensures every important voice is captured even when your team is dispersed.
Activate retrospective findings across your organization
Blameless retrospectives are easily shared across your entire team so you can spread tribal knowledge and drive alignment. Follow up actions are also easily created in systems like Jira or ServiceNow to help your engineering team activate next steps.