Organizations are adopting best practices for incident management, blameless retrospectives, automation, runbooks, and more. One of the most fundamental principles of SRE are SLOs (service level objectives), as they provide a paradigm shift in truly measuring and enforcing reliability. However, successfully implementing and driving long-term adoption of SLOs is far easier said than done, because it requires a real commitment to culture and process transformation.

In this ebook, you’ll learn the following:

• What are SLIs and how make sure they're the metrics your customers care about
• What are SLOs and how can they help your teams innovate faster while staying reliable
• What are error budgets and how do we operationalize them to make data-drive decisions