The blameless blog

Blameless incident response software is perfect for honoring Zero Trust regulations out of the box at Enterprise scale.

The ability to customize and adapt is key to good incident management. Blameless's flexible checklists and access controls makes this easy.

Blameless Reliability Insights helps you share data from incidents in a digestible format all the way up to the executive team. See how they work right out of the box!

Discover various incident retrospective templates designed to reduce overhead and improve efficiencies. Learn more from Blameless.

With CommsFlow, you can set up templated messages with recipients that send automatically when the incident moves through different statuses. Learn more.

Blameless now integrates with OpsGenie to further automate your incident response process. Determine service ownership instantly!

Wouldn’t it be nice to learn which parts of your service see the most incidents, or why one service experiences more Sev1 incidents than the others? It’s not always easy to see the full disruptive impact of an engineering incident.

We’re excited to introduce Blameless Swimlanes - a feature that helps to minimize customer impact and enables faster incident resolution by allowing incident commanders to orchestrate parallel streams of investigations for complex incidents.

The integration between Blameless and Microsoft Teams is significant for our customers, because it enhances their main line of communication during the most pressing moments of incident response. Directly from Microsoft Teams, an on-call engineer initiates an incident, notifies stakeholders, and orchestrates rapid response, all while automatically collecting each event or “touch” that adds value to the retrospective (postmortem) for learning.

Blameless released a new integration to ServiceNow’s incident management ticketing solution. If you are a DevOps team moving towards SRE, this is worth a look.

Here are 4 exciting product updates that enhance the way teams manage incidents and deliver reliable products to their customers.

Have Blameless and Jira? Great news! We’re leveling up our Jira integration to give you more control over follow-up tasks, making meaningful ticketing easy. Check it out!