Reliability Assessment Tool

Your reliability strategy can be the difference between customers loving your product, and engineers drowning in tech debt and toil. By answering a few questions, you can unlock hidden areas for growth in your reliability strategy.
B-

82%

Section 01

Incident Detection

Please answer all questions to see the results
1.
How quickly, on average, does it take your system to detect an anomaly after it occurs?
2.
How quickly, on average, does it take for an engineer to acknowledge an alert of an anomaly?
3.
How quickly, on average, does it take for your on-call engineers to start working on an incident after they've acknowledged it?
4.
How observable is your system's health?
5.
How is your on-call schedule determined?
6.
How do on-call engineers escalate to get more help?
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Section 02

Incident Response

Please answer all questions to see the results
1.
How do on-call engineers start coordinating their response?
2.
How is work assigned among on-call engineers?
3.
How is progress on resolving the incident tracked?
4.
How are tasks, such as running a script to test a hypothesis, handled during resolving the incident?
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Section 03

Communication

Please answer all questions to see the results
1.
When a stakeholder needs an update on an incident, what happens?
2.
How much do upper managers and executives know about the state of system health?
3.
How frequently can stakeholders get updates on the status of an incident?
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Section 04

Incident Learning

Please answer all questions to see the results
1.
How often do you deal with repeat incidents?
2.
How do you produce retrospectives for incidents?
3.
How consistenly are follow up actions coming from retrospectives addressed?
4.
How are problematic areas of your service detected?
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Section 05

Reliability Strategy

Please answer all questions to see the results
1.
Do you use SLOs to track system performance?
2.
What measures are in place to prevent SLO breaches?
3.
How often are customers being impacted by outages?
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See Results
Section 06

Your Results

82%

B-
Based on your answers, we've compiled our top 3-5 recommendations for your reliability practice. Each recommendation is paired with a resource that provides step-by-step guidance. Fill in the form below to see the personalized set of recommendations for your team:

Top Recommendations

1
Recommendation 1
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2
Recommendation 1
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3
Recommendation 1
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4
Recommendation 1
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5
Recommendation 1
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6
Recommendation 1
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7
Recommendation 1
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8
Recommendation 1
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9
Recommendation 1
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10
Recommendation 1
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You're in great shape! We don't have any specific recommendations for you, but you can still advance towards reliability ease and excellence. Chat with us to learn about the next steps.
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